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VAT or Value Added Tax is an EU sales tax, which is currently 20% in the UK and must be paid by all customers resident in the United Kingdom or EU countries. All the prices shown on our website are inclusive of VAT at 20%.

VAT Registered EU Companies

The only exception to this are VAT registered companies in EU states that are able to supply a valid VAT number. We are obliged to check the details supplied with the VAT authorities first.

If you are an EU business with a valid VAT number and wish us to zero rate the sale for VAT purposes, we MUST have your VAT details and have verified them BEFORE YOU PLACE AN ORDER. You must supply us with your VAT number, company name and full address and THESE MUST MATCH those held by the VAT AUTHORITIES for your business. Only AFTER we have informed you that all your VAT details have been verified with the VAT authorities may you place an order with us at zero rate.

For zero rated sales we can only dispatch to the address held by the VAT authorities for that VAT number. We cannot zero rate sales retrospectively.

Overseas Customers

Overseas customers who are not resident in an EU member state do not have to pay VAT, but may be liable for local duties and/or taxes at the point of import. These are outside the control of Two Wests & Elliott and are your responsibility should they arise.

Some countries do not bother to charge duties or taxes on low value imports, but others may. The duty/tax rates also vary considerably from country to country.

Some countries – Russia for example – require you to hold an import licence in order to import goods; however this is an unusual case.

If you require any further details please call us on 01246 451077 or email us at