It is fair to say that we are living through uncertain and very challenging times. The impact of Covid-19 is being felt very differently across all industry sectors and of course by the whole population. The effects of ‘Brexit’ are also having effects on our supply chain of goods inwards, all adding to the mix. As a totally garden product-based business, demand for our product has never been higher for this time of year, this presents us with significant challenges and these challenges are made even more difficult by the impact and restrictions that the Covid-19 pandemic is having on our operation.
That’s the bad news, - the good news is that whilst we are taking longer to get orders despatched, re the above – I can say, that as we have put many measures in place to ensure we are working safely – the safety of the Two Wests Team must remain our number one policy – we are continuing to and fully intend to, carry on fulfilling orders received, albeit a little slower.
Our current lead time as a rule is – 15 to 20 working days.
There are exceptions to this in regard to certain products, such as direct despatch products like greenhouse’s – latest delivery times for these will be indicated on the relevant product page. The same will apply to other products that are temporarily out of stock.
We will endeavour to keep this information as up to date as possible to keep you informed, but as ever you are always welcome to contact us by email or telephone to double check.
We greatly value your business and do hope we can rely on your patience and understanding during these difficult times, we all hope that things will begin to improve in the weeks and months ahead. In the meantime, our best wishes go to you, your families and friends.
The Two Wests Team.