Online Ordering

Ordering Online is the quickest and easiest way to order. Full details of the ordering process are shown below.

Browse The Product Range

There are two ways to locate products on the web site:
You can use the button at the top of the site to locate an individual item. Simply type in the name of the product or the product code in the box and click .
To browse the complete range of products use the menu on the right hand side. Simply select the area you are interested in – for example ‘greenhouse shelving’, and then narrow the search by selecting the next range of products – for example ‘greenhouse wall mounted shelving’. You will then be able to view all the products in that range.

View Product Details

After you have located the product you are interested in click on the small product image to view full details of the product.
Where a product is available in a range of sizes or pack quantities click on .
A pop up box will display all the sizes available and the relevant prices.
To view even more product details click on .
At the base of the product detail page we have provided details of other items .
To view details of these items simply click on the small image of the product.

Add To Basket

To purchase the product click .
Where a product is available in a range of options select your preferred option using the ‘select’ drop down box. Your choice will appear in the ‘your selection’ box. To complete the purchase click .

Continue To Shop

After adding a product to your basket you can continue to shop by using the menu on the left hand side or the SEARCH button.

View Basket Contents

When you have finished shopping or want to check the items you have adding to your basket you can view the contents of the basket in two ways:
Click on the words ‘proceed to checkout’ at the top of the product detail page
Or
Click on the words at the top of the screen.

Amend Basket Contents

On the basket page you can alter the quantity ordered changing the number on the quantity box and then clicking .
You can remove a product from a basket using the button on the product line.
Or you can empty the basket by clicking on the button.

Promotional Code

When we mail our existing customers a promotional code is included on the letter & order form we send. Simply enter the code in the box and click .
New customers or customers without a promotional code can bypass this section of the basket screen.

Submitting The Basket

When you are ready to purchase the contents of your basket you will need to register.
New customers click register to be guided through the registration process. You will be required to enter your address details, delivery address details (if applicable) and payment card details.
Customers who have previously registered on the site will be able to enter their email address and password and then click to proceed.

Delivery Options

Select the delivery options for your order. To make a selection simply click in the circular buttons.
Select the delivery address – if you want the order delivering elsewhere click .
Select the card you wish to use – if you want to register new card details click .
Select the standard delivery service.
To submit these choices click .

Confirm Your Order

Check the details on the screen are correct for your order. If you need to make any amendments to your order click . To complete your order click .
Your order will now be processed. You will be e mailed with an order confirmation showing what you have ordered.

Any Questions?

If you have any questions when placing your order please contact us by:
Telephone on 0870 4448272
Or
By Email at TWEenquiry@twowests.co.uk.