Online
Ordering
Ordering Online is the quickest and easiest way
to order. Full details of the ordering process are shown below.
Browse The Product Range
There are two ways to locate products on the web
site:
You can use the
button at the top of the site to locate an individual
item. Simply type in the name of the product or the product code in
the box and click
.
To browse the complete range of products use the menu on the right
hand side. Simply select the area you are interested in – for
example ‘greenhouse shelving’, and then narrow the
search by selecting the next range of products – for example
‘greenhouse wall mounted shelving’. You will then be
able to view all the products in that range.
View Product Details
After you have located the product you are
interested in click on the small product image to view full details
of the product.
Where a product is available in a range of sizes or pack quantities
click on
.
A pop up box will display all the sizes available and the relevant
prices.
To view even more product details click on
.
At the base of the product detail page we have provided details of
other items
.
To view details of these items simply click on the small image of
the product.
Add To Basket
To purchase the product click
.
Where a product is available in a range of options select your
preferred option using the ‘select’ drop down box. Your
choice will appear in the ‘your selection’ box. To
complete the purchase click
.
Continue To Shop
After adding a product to your basket you can
continue to shop by using the menu on the left hand side or the
SEARCH button.
View Basket Contents
When you have finished shopping or want to check
the items you have adding to your basket you can view the contents
of the basket in two ways:
Click on the words ‘proceed to checkout’ at the top of
the product detail page
Or
Click on the words
at the top of the screen.
Amend Basket Contents
On the basket page you can alter the quantity
ordered changing the number on the quantity box and then clicking
.
You can remove a product from a basket using the
button on the product line.
Or you can empty the basket by clicking on the
button.
Promotional Code
When we mail our existing customers a
promotional code is included on the letter & order form we
send. Simply enter the code in the box and click
.
New customers or customers without a promotional code can bypass
this section of the basket screen.
Submitting The Basket
When you are ready to purchase the contents of
your basket you will need to register.
New customers click register to be guided through the registration
process. You will be required to enter your address details,
delivery address details (if applicable) and payment card
details.
Customers who have previously registered on the site will be able
to enter their email address and password and then click
to proceed.
Delivery Options
Select the delivery options for your order. To
make a selection simply click in the circular buttons.
Select the delivery address – if you want the order
delivering elsewhere click
.
Select the card you wish to use – if you want to register new
card details click
.
Select the standard delivery service.
To submit these choices click
.
Confirm Your Order
Check the details on the screen are correct for
your order. If you need to make any amendments to your order click
. To complete your order click
.
Your order will now be processed. You will be e mailed with an
order confirmation showing what you have ordered.
Any Questions?
If you have any questions when placing your
order please contact us by:
Telephone on 0870 4448272
Or
By Email at TWEenquiry@twowests.co.uk.