Availability and Delivery 

We aim to deliver goods to you within five working days (unless otherwise indicated elsewhere on this website) following the date we confirm acceptance of your order but we cannot give an exact delivery date. Please note our busiest period is between January and May so your patience during this time is appreciated. 

If any product is not in stock or, for any other reason, it or they can not be delivered to you within 30 days of the date of your order, we will contact you giving you details of the likely delivery date. If you would rather not wait, you may have the right to cancel your order at this time.

If our normal dispatch is affected by Industrial Action or similar events beyond our control, we will endeavour to send your goods by an alternative carrier. We will not be liable to you or in breach of the Contract for delay or failure to perform due to any causes beyond the reasonable control of Two Wests & Elliott or its suppliers, including, but not limited to, acts of god, civil commotion, industrial disputes, riots, flood and legislation.

For all orders over £50 a delivery signature is normally required. However, if your order totals over £50 but you would like your goods to be left without a signature, please contact us with written confirmation (email, fax or letter) that this is acceptable and the location in which you wish the goods to be left. We cannot accept any responsibility for goods once they have been left under these circumstances but we will be able to replace damaged products as per out normal terms and conditions.

If you have any questions in regards to availability please call us on 01246 451077