Privacy Policy

Two Wests & Elliott is committed to protecting your privacy . . .   

We use the information we collect about you to administer your account, to promote goods and services relevant to you (we don’t want to waste your time by sending you information or offers which you will not find interesting), and for market research purposes. We are committed to keeping your confidential information exactly that – confidential.

We may use the information we collect to occasionally notify you about important functionality changes to our website, new Two Wests & Elliott services and special offers.

When you register with Two Wests & Elliott we will collect your e-mail address. We may also keep a record of which products and services you are interested in. We also monitor traffic patterns and site use.

When you order from us, we need to know your name, e-mail address, telephone number, account address and delivery address to enable us to process and fulfil your orders and to contact you in the event of any queries.

We request your telephone number so that we can contact you urgently if there is a problem with your order and allow couriers to contact you if there is a problem with delivery. We will contact you by e-mail, telephone or letter.

When you enter a competition or prize draw we may ask for your name, address and e-mail address so that we can administer the contest and notify winners.

We occasionally make names available to other companies whose products we think may be of interest to Two Wests & Elliott customers if this has previously been agreed on registration. Further information about data protection laws can be found at the Data Protection Registrar’s internet site: www.dataprotection.gov.uk

If you do not want any of this information retained by us please notify us at info@twowests.co.uk. If you have any queries relating to privacy matters you can contact Lucie Bradley our Marketing Director, who will be happy to discuss these with you.